Terms of Service

Effective date: June 10, 2026

These Terms of Service (the "Terms") govern your access to and use of the website, application, and services provided by Elevator Pitch ("Elevator Pitch," "we," "us," or "our"), an online marketplace that connects "Pitchers" seeking to pitch ideas, products, or services with "Decision Makers" who make their time available for paid consultations (the "Service").

By creating an account or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.

1. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. By creating an account, you represent that all information you provide is accurate and that you will keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account.

2. Description of the Service

Elevator Pitch provides a platform that allows Pitchers to discover and book paid video consultations with Decision Makers, who set their own availability and rates. Elevator Pitch facilitates scheduling, payment, and video communication between users, but is not a party to the underlying engagement between a Pitcher and a Decision Maker. We do not guarantee the outcome, quality, or results of any session, and we do not endorse any user, business, idea, product, or service presented through the Service.

3. Decision Maker and Pitcher Responsibilities

a. Decision Makers

  • You are solely responsible for setting your own availability, rates (in 15-minute increments), and the topics or types of pitches you are willing to hear.
  • You agree to honor confirmed sessions and to provide reasonable notice if you need to cancel or reschedule.
  • To receive payouts, you must complete identity verification and connect a payout account through Stripe Connect. We may withhold or delay payouts as required to comply with Stripe's requirements or applicable law.

b. Pitchers

  • You are solely responsible for the content of your pitch and any materials you share during a session.
  • Booking a session does not guarantee any business outcome, investment, partnership, purchase, or further engagement with a Decision Maker.
  • You agree to attend confirmed sessions on time and to comply with any cancellation policy associated with your booking.

4. Fees, Subscriptions, and Payments

  • For Decision Makers: listing a profile and accepting sessions on Elevator Pitch is always free. A platform fee of 15% is deducted from payments received for completed sessions before payout.
  • For Pitchers: access to the Service is provided through paid subscription plans described on our pricing page. The Team plan is billed at $219 per user per month, for up to five (5) users, includes unlimited pitches, and requires a minimum twelve (12) month commitment. Enterprise pricing is available on request and is governed by a separate order form or agreement, if applicable.
  • Billing: subscription fees are billed in advance on a recurring monthly basis through Stripe. By subscribing, you authorize us (via Stripe) to charge your payment method on each billing cycle until you cancel in accordance with these Terms.
  • Minimum commitment:plans with a stated minimum commitment period (such as the Team plan's 12-month commitment) cannot be canceled before the end of that period except as required by law. After the minimum commitment period, the subscription will continue on a month-to-month basis until canceled.
  • Cancellation: you may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of the current billing period (or, if applicable, at the end of the minimum commitment period), and you will not be charged for subsequent periods.
  • Refunds:except as required by law, fees and platform commissions are non-refundable, including in the event of a missed session caused by a user's own failure to attend.
  • Taxes: you are responsible for any applicable taxes associated with your use of the Service, including income taxes on amounts received as a Decision Maker.

5. Scheduling, Video Sessions, and Cancellations

Sessions are conducted through the Service's built-in video calling feature, powered by our video infrastructure provider, LiveKit. You are responsible for ensuring you have a compatible device, camera, microphone, and internet connection. We are not responsible for interruptions, delays, or quality issues caused by your device, network, or third-party infrastructure outside of our control. Either party may report a no-show or technical failure through the Service; repeated no-shows or abuse of the cancellation process may result in suspension or termination of your account.

6. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law;
  • Provide false, misleading, or fraudulent information, including about your identity, business, or qualifications;
  • Circumvent the Service to arrange payments or sessions outside the platform in order to avoid fees;
  • Harass, threaten, defraud, or discriminate against other users;
  • Record, capture, or distribute any video or audio session without the express consent of all participants;
  • Upload or transmit viruses, malware, or other harmful code, or attempt to gain unauthorized access to the Service or other users' accounts;
  • Use automated means (bots, scrapers, etc.) to access or collect data from the Service without our prior written consent; or
  • Infringe the intellectual property, privacy, or other rights of any third party.

7. Intellectual Property

The Service, including its design, text, graphics, logos, and software, is owned by Elevator Pitch or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. Any content you submit through the Service (such as profile information, messages, or pitch materials) remains yours, but you grant us a non-exclusive, worldwide, royalty-free license to host, store, and display that content as necessary to operate and provide the Service.

8. Third-Party Services

The Service relies on third-party providers, including Stripe (payments and payouts), Supabase (account and data hosting), and LiveKit (video and audio communication). Your use of these integrated services may be subject to those providers' own terms and policies. We are not responsible for the acts, omissions, or service interruptions of third-party providers.

9. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ELEVATOR PITCH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SESSION, INTRODUCTION, OR PITCH WILL RESULT IN ANY PARTICULAR BUSINESS OUTCOME. ANY ADVICE, OPINIONS, OR INFORMATION EXCHANGED DURING A SESSION IS PROVIDED BY INDEPENDENT USERS AND DOES NOT CONSTITUTE FINANCIAL, LEGAL, INVESTMENT, OR PROFESSIONAL ADVICE FROM ELEVATOR PITCH.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEVATOR PITCH AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ELEVATOR PITCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Elevator Pitch and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any content you submit or any session you conduct through the Service.

12. Termination

You may close your account at any time. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or harmful conduct, or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including Sections 4, 7, 9, 10, 11, and 14) will survive.

13. Dispute Resolution; Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved through binding arbitration on an individual basis, in accordance with the rules of the American Arbitration Association, except that either party may bring an individual action in small claims court. You and Elevator Pitch each waive the right to a jury trial and to participate in a class action.

14. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Effective date" above, and, where appropriate, by additional notice (such as email or an in-app notification). Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Elevator Pitch
Email: legal@elevatorpitch.us